Flooring & Cabinet FAQ · Winter Haven, FL
The questions we hear most.
If your question isn't here, call us. We'll answer honestly, and if we don't know we'll tell you.
Call (863) 294-7355What time will the installers arrive?
Typically, our installation crews arrive between 9:00 and 10:00 AM the day of installation. If you have a repair scheduled, we try to schedule it morning or afternoon.
How long will the installation take?
The installation timeline is discussed at the time of purchase. On bigger jobs we can't always guarantee the exact day we'll complete the work — but we try to get as close as possible.
Will there be additional floor prep for my job?
Basic floor prep is included in our quotes and covers most jobs. We can't always predict subsurface conditions, so any surprises are discussed with you for solutions — and you have final approval before extra work begins.
Do you carry waterproof flooring?
Yes. We carry a wide selection of waterproof flooring across many construction types — luxury vinyl plank, tile, hardwood, and carpet.
Do you offer financing?
Yes — we offer different types of financing through Wells Fargo. Occasionally we run specials from 12 to 24 months no interest. See our financing page for details.
Do you charge for moving furniture?
Yes. Furniture moving typically runs about $55 per room for normal furniture. Pianos, large entertainment centers, sleep-number beds, hospital beds, or aquariums are an additional charge.
How long will it take for my product to arrive?
If the product is in stock at the manufacturer, materials typically arrive in 7 to 10 business days.
Do you serve my area?
We serve all of Polk County — Winter Haven, Lakeland, Auburndale, Bartow, Davenport, Haines City, Lake Alfred, and Lake Wales, plus master-planned communities like Lake Ashton, Solivita, Providence, and Cypresswood. See our Areas We Serve page.
Where can I see projects you've completed?
Our completed projects are on the Projects page — flooring, cabinets, and countertops across residential and commercial installs all across Polk County.
I need my project completed fast. Do you have in-stock products?
Yes — we carry in-stock products at discount prices for fast turnarounds. Ask in the showroom for current availability.
Still curious?
Stop by the showroom — or give us a call.