Customer Reviews · Blackburn's Interiors, Polk County FL
Polk County's flooring and cabinet store, in our customers' own words.
We don't advertise much. Most of our customers come from a neighbor who sent them. That's the reputation we're most proud of. We don't buy reviews. These are real customers, real ratings, real installs across Google, Facebook, and Angi.
5.0 average · 109 reviews
From the showroom and the install crew
- Google
“Amazing job! They came in to re-do another company's bad flooring job and delivered excellent results!”
- Google
“Professional and eager to meet your flooring needs. There were unexpected challenges but Wally and his team handled everything. You won't encounter finer people.”
- Google
“Wally took care of everything and communicated throughout. He even checked on the job multiple times.”
- Google
“Great customer service. We love our new carpet and appreciate how smooth the process was.”
- Google
“Best experience from start to finish. Installer Carlos was totally professional and polite throughout.”
- Google
“Matt walked me through the process perfectly. Ordered product and had it installed within weeks.”
- Google
“They gave us a refund without obligation. Jarrod did right by us and we'll return.”
- Google
“Installer was meticulous, kept work areas clean, and ensured no marks on floors.”
- Google
“Worked with us remotely from Indiana. Incredibly helpful and efficient throughout.”
- Google
“Blackburns did a fantastic job! We had a great expert with Matt in there showroom. Once we picked out our carpets they scheduled us in promptly and did a grate job on the install! Very pleased from start to finish.”
- Google
“We had an outstanding flooring experience with Matt Rodriguez at Blackburn's Interiors. He helped us select a high quality Luxury Vinyl Flooring to replace the carpet in multiple rooms. The installation was also well done. He did a superb job. We highly recommend Blackburn's and Matt.”
- Google
“I've used Blackburns for the previous Condo we lived in, our Clinic, and the home we live in now. Absolutely great experience and we will never use anyone else. The installation crew is beyond efficient and thorough and Matt that helped us each of these times has always been very pleasant and super helpful throughout the entire process.”
- Google
“After a flood at our church we reached out to Blackburn's Interiors to replace the flooring in our main building. Matthew, our consultant was easy to work with and showed us several choices of carpeting and plank vinyl.”
- Google
“I was looking to upgrade my floor and remove the carpets at my home bedrooms. After window-shopping I came across this business, and let me tell you, it was a super easy and straight forward process.”
- Google
“Blackburn's interiors are great. I have used them 3 times in the last 8 years. They have quality products and the service is excellent, dependable and quick. They laid the carpet and moved the furniture in and out of the area without scratching the walls. I 100% recommend them and look forward to using them again in the future.”
- Google
“True customer service that is rare in this day and age. Matt was wonderful, so communicative, kind, patient, and just very service-oriented. I was recommended to Blackburn's by someone I know in town and I'm so grateful. Great explanation for how to select product, and good quality installers.”
- Google
“When looking for flooring we wanted to buy local and went to Blackburns. "Matt the flooring guy" welcomed us and led us thru the whole process. If you want old school service with that hometown feel choose Blackburns!”
- Google
“Well I walked into Blackburn interiors I got to choose my own color for counters epoxy Mr. Matt and Cheatwood construction LLC made exactly what I wanted I Love my counters Thank you”
- Google
“I have used Blackburn's Interiors for many years and Wally and Matt have been great to work with. With several rental properties I have to have balance between product, installation and price. Blackburn's Interiors has provided quality work.”
- Google
“We have been associated with Blackburn's for over 20 years, it's a family owned and run business so we are in contact with the same people after all these years which I prefer.”
- Google
“We bought a house in Winter Haven and needed carpet installed before moving in but we were in another state. Matt arranged everything for us and made a long distance transaction easy. The work was done in a very professional manner.”
- Google
“We recently had the pleasure of working with Blackburn's Interiors and the experience exceeded our expectations in every way. I knew that I wanted vinyl plank throughout the entire house, but I had no idea of what type or even what color.”
- Google
“Blackburns is a very professional, good pricing and expert crew. They did a fabulous job on our new flooring. Thank you so much.”
- Google
“From the beginning stages of choosing the right floors for our home, scheduling our installation, and completing the flooring, the staff at Blackburn's was beyond helpful and professional.”
- Google
“We are new to the area and needed to replace the carpets and some flooring in the new home we bought. We visited several places looking for a quality product. We finally got a referral to Blackburn's.”
- Google
“Blackburn's interiors was an amazing carpet buying experience. They were very professional. They got the job done very quickly. Highly recommend.”
- Google
“My husband and I are snowbirds, and last year we lived with the carpet in our new home, reluctantly. This year I was determined to replace it with vinyl plank flooring. We visited several places and got a few estimates and finally we got to Blackburn's.”
- Google
“Our family has worked with Blackburn's Interiors soon after we moved into town in 1989. Over the years they have provided superior service and quality products.”
- Google
“I have been purchasing product of various kinds from Blackburn's Interiors since 1985. In the last five years, I have remodeled our home and both of our sons' homes with product exclusively from Blackburn's. From custom drapes, to the newest.”
- Google
“We had Blackburn install plank vinyl in our manufactured home in February, 2019, and are so pleased with the results! Matt was so helpful with helping us pick out the perfect color, and style of plank vinyl.”
- Google
“Blackburn's Interiors: Definitely one of the best companies that I've had the pleasure to deal with. Wally (the owner) was directly involved throughout the entire project.”
- Google
“I highly recommend Blackburn's for any of your flooring needs. We had carpet and LVP installed and Blackburn's was very prompt and professional.”
- Google
“I just purchased our home in Sebring Florida and decided this would be the perfect time to have new flooring put in. We went to Blackburn Interiors and was very impressed with the staff.”
- Google
“I had one of the big box stores replace the carpeting in one of my bedrooms a few years ago. After seeing how they treated me and how they kept adding on charge after charge, I decided to go to Blackburn's Interiors.”
- Google
“Brett was great to work with. He was helpful in every way. Chuck and Nick did a fabulous job installing the carpet and flooring. We will definitely use Blackburn's Interiors when we do other house renovations.”
- Google
“Our school had a first-rate experience with a carpet purchase for two of our classrooms. The service and communication were excellent and the end result is beautiful. The installation was done very professionally and neatly.”
- Google
“Have been searching for years for the perfect vinyl flooring and found exactly what I wanted here. Their selection for flooring is huge! So many wonderful choices.”
- Google
“Once again Blackburns Interiors has exceeded my expectations. Installation of my new flooring (living, dining, kitchen and family room) and kitchen backsplash is complete. Wally and staff have served our family expertly for over 30 years.”
- Google
“Over four years ago Blackburn's Interiors installed new wood floors in our home. As of today they look like new. We have never had a problem since the day they were installed. Very high quality and excellent service.”
- Google
“So happy with the great job by Blackburn's for our new flooring and window treatments. Kandra, Matt and Wally were wonderful to work with and we could not be more pleased with the results. Highly recommend!”
- Google
“We went to Blackburns looking for flooring. They were very helpful and had a huge amount of choices. The installation was handled beautifully and we couldn't be happier with our purchase.”
- Google
“Very professional crew. Moved all our furniture with no complaints. Very satisfied with the carpet and a job well done. Thank you crew.”
- Google
“Blackburn's Interiors rolls out the proverbial red carpet for us again after 42 years. We love this company.”
- Google
“I never imagined how new carpet in a few rooms could change the look and feel of an entire home! They were easy to work with and extremely professional. If you live in Polk County, become a customer of Blackburn's Interiors.”
- Google
“Great experience working with Blackburn Interiors! The service they provided while choosing floors was outstanding and the install was flawless. Would highly recommend them to anyone.”
- Google
“Sorry I didn't take photos, the sales rep Matt kept me engaged the whole time I was there. I went today to talk about countertops and if I don't go too high end, I want flooring too.”
- Google
“Great experience. Matt walked me through the showroom showing the materials I was interested in and I found what I was looking for. Installation was geared to my schedule and installer was top notch. Floors look excellent.”
- Google
“JP and I are thrilled with our new flooring. The flooring is beautiful. Chuck and Nick were top notch installers. Thank you, Blackburn's!”
- Google
“Great service and great product. Had some drapery and bed scarf made for my bedroom, very satisfied. Would highly recommend. Worked with Kandra, she was super.”
- Google
“After carpet was repaired it has been just fine, we have no complaints with your company. Thanks again, and we will recommend you to other people.”
- Google
“Pleasantly surprised by such a good, prompt service. Brett is very professional and helpful. We got the job scheduled quickly and I am very pleased with the results!”
- Google
“Went there to get remnants today, excellent service, prices are great, very friendly staff, very homey feeling, definitely recommend to a friend or someone who might be a little farther away and wanting a great deal. They have everything it seems as well! Thanks y'all!”
- Google
“Great company, trustworthy and did a great job helping my grandmother get floors put in!”
- Google
“Great respectable business. Always professional and on time. He is your guy. Great clean work.”
- Google
“Nice family business, with a good reputation, that delivers beautiful results.”
- Google
“Wally and his sons are the best! They will take great care of you!”
- Google
“Good products and better staff. Working on Saturdays.”
- Google
“Great selection and the staff is always great!”
- Google
“Very nice store, very nice people.”
- Google
“I can't say enough about their customer service! Matt especially went above and beyond to help us. He went as far as letting me take a sample board home to compare. He looked for local companies where I could go to see other options up close. They will definitely be our go-to for any future home renovations! Thanks again Matt!”
- Angi
“Great job! Very pleased with their service and quality of work. We will definitely use them again. I highly recommend.”
- Angi
“Thank you Blackburn's for another fabulous job! The quality of the carpet and the workmanship was great again! It's always a pleasure to do business with you!!”
- Angi
“Wow! If you are thinking about doing any projects involving flooring or bathroom tile in your home, please take our first-hand experience advice and call Blackburn's Interiors first. You will not find better prices or more superb, friendly, supportive customer service anywhere else than you will from the great team at Blackburn's Interiors led by owner Wally Blackburn.”
- Angi
“From showroom shopping to confirmation of order to installation, everything went smoothly. Quality Stainmaster carpeting feels wonderful underfoot. Would definitely call upon Blackburns Interiors again!”
- Angi
“I've used them several times. It was an excellent service. Price was fine. I absolutely would use them in the future.”
- Angi
“Above and beyond our expectations.”
- Angi
“Blackburns is the first and only place you need to go to for flooring. We closed on a vacation home in Bartow on a Wednesday afternoon, and had new carpet in the bedrooms before noon the next day. The customer service and quality work of the installers is absolutely the best.”
- Angi
“Exceptional service from giving us direction in choosing a product to a flawless installation. Everyone we dealt with was knowledgeable, professional, and skilled. They delivered on every promise and then some. Fantastic experience.”
- Angi
“Wally Blackburn has served our family over 30 years. Always fair and honest. Installer Chuck was amazing. He did so much extra to make install perfect. I have no complaints but the highest regard.”
- Angi
“Wally was great to work with. Carpet was originally bought from him, but not installed by him. The carpet was not installed properly and Wally worked with us to make things right.”
- Angi
“The young men arrived at the time specified. They were polite, clean, and went right to work. I could tell right away they knew what they were doing. Very meticulous job. Carpet butted up to curved tile and they had no trouble.”
- Angi
“Installers very efficient. It was a difficult installation.”
- Angi
“Very professional and he took the extra time to add a better cover (floor transition) to the finish product. I will recommend to anyone.”
- Angi
“They were very professional, prompt, and much cheaper than the big box stores. I would recommend them.”
- Angi
“Service was great. The team was very responsive when I called them, and they set an appointment in a timely manner. When in the store, they did not hover, but answered questions when we had them. Everything was very smooth.”
- Angi
“They were very professional and very careful with my parents' belongings. We did have to pack everything up and move the smaller nick nacks into another room that wasn't being floored, but they moved all the furniture. When there was an issue with the window treatment, they made it right.”
- Angi
“Excellent service and quality. I highly recommend.”
- Angi
“Very professional from start to finish. Competitively priced. Great individual to work with. Truly a pleasure. Would highly recommend Blackburn Interiors Inc to others.”
- Angi
“Blackburn Interiors last week replaced carpet that I had purchased five years and two weeks ago, two weeks beyond the warranty. My carpet seemed to have several problems and when I asked for their help to report this to Shaw Carpet, they did so and called to tell me my carpet would be replaced free of charge. I really appreciate people honoring their word with products.”
- Angi
“Workers were very efficient and meticulous with their work!”
- Angi
“The overall experience was top notch. We dealt with Wally and Greg for the floors and Judy for the blinds. They were very professional, efficient and most helpful. Their prices were lower than their competitors, yet the products and service were superb! Highly recommend!”
- Angi
“An in-home consult was provided prior to the purchase. We also had an in-shop consultation. The gentlemen provided professional service, removing and replacing the carpet in a matter of hours. I would highly recommend them to anyone who needs flooring replaced.”
- Angi
“I would recommend them anytime as they have done such a good job on all the floors they have done. Great people to do business with.”
- Angi
“The guys at Blackburns were very accommodating and patient with me. It took me a couple of months to decide what I wanted, and they had no trouble letting me take samples home for weeks at a time to live with and make my final decision. They did a great job. The workers arrived on time, were polite and quiet, and worked hard the whole time they were here. Wally, the owner, came to our house afterward to check the work and make sure that we were happy.”
- Angi
“Very professional from start to finish of the job. When the job was completed everything was put in place and all debris was hauled away. We couldn't be more pleased with their workmanship.”
- Angi
“I liked the person who came out. The price was very good. He did a few little extra things as well, so we were happy with them. The price was low. I thought it was more than fair than what I was being quoted otherwise.”
- Angi
“Project went well. I was the one that stalled the job due to illness. Things went easy for us as I had work experience in administering a home rehabilitation in the past. They were nice people to have work for us.”
- Angi
“Thrilled with the outcome! Installers were great and I couldn't be happier!”
- Facebook
“When looking to re-floor our home and wanting to support a local business we went to Blackburn Interiors in Winter Haven. We were familiar with them as they had done our flooring before. So glad we did! "Matt the flooring guy" greeted us and walked us thru all the options in a knowledgeable but down to earth manner. Once we decided on our choice he took us thru the installation process step by step, keeping us posted almost daily. The installation was a breeze done by the greatest crew we could have wished for.”
- Facebook
“We had a good experience with Matt and Blackburn's for the installation of new flooring at our church in Lake Wales.”
- Facebook
“Great job! Big selection. Will offer advice. Professional work. Owner keeps in touch with your satisfaction. Knowledgeable office staff. Gets the job done in a timely manner. Looks wonderful.”
- Facebook
“Kim and I are extremely happy with our new floors. Chuck and Nick did an outstanding job installing them and was very helpful in making sure things were set back. I have known the Blackburn family for years. Wally, Brett and Matt are great to work with. We highly recommend Blackburn Interiors. Thanks again! JP and Kim Powell.”
- Facebook
“We had Blackburn install new flooring in a home we just purchased. We love the look and quality of the product. The installers did a fabulous job. We will use them again if we have other projects.”
- Facebook
“Our experience with Blackburn's Interiors was nothing short of perfection. Matt Rodriguez, who helped us with our selection of flooring, knew the product lines well and was never pushy in trying to make the sale. He also was great with communication throughout the process. Carlos, our installer, was on time, professional, pleasant and had an outstanding work ethic. It was estimated that our project would take 4–5 days to complete. Carlos got it done in 2½ days and it was beautiful. After this experience, we won't go to anyone but Blackburn's for our indoor projects. Highly, highly recommend.”
- Facebook
“I have known Wally and his family for many years. They can be trusted and personal with you. Our church sanctuary, stage, and foyer look beautiful and the crew worked hard and had great attitudes during the job. I won't hesitate to use them again and would highly recommend Blackburn's to anyone. Top quality work at a very reasonable price!! Awesome!”
- Facebook
“Great experience with Blackburn's. I would highly recommend to anyone looking for new flooring. They were most helpful throughout the whole process of choosing a flooring style and the installation. We love the new hardwood floors! They look great! We are very satisfied.”
- Facebook
“Great value, great price! Finished when they said they would! Definitely will use them again! Very friendly and personable!”
- Facebook
“High quality workmanship, very professional, trustworthy, affordable prices. Wally Blackburn and his staff are the best!”
- Facebook
“We purchased new carpet with installation. High quality products and outstanding workmanship by the installers.”
- Facebook
“We have done business with Blackburn's for years. We had them install backsplash recently in our kitchen and absolutely love it! It has added a special touch to our kitchen! We would definitely recommend them to all our friends!”
- Facebook
“We are new to the area and needed to replace the carpets and some flooring in the new home we bought. We visited several places looking for a quality product. We finally got a referral to Blackburn's, from one of their former employees who was working at another store, interestingly enough. As soon as we walked in the door and started talking to Matt, we knew that our search was over. Matt was friendly, knowledgeable, professional and so very patient as we worked through the process of making our choices. He did the measurements himself and did not overestimate like other places had done. He actually tried his best to save us money! As it turned out, we ended up with a manufacturer's defect in a piece of carpet. Blackburn's went to bat for us and was able to get it replaced and re-installed at no expense to us!”
- Facebook
“Blackburn's came in this year and totally remodeled my kitchen. What a transformation! I had multiple companies come out for an estimate and Blackburn's was the most professional and organized. I cannot give enough thanks to Matt! He went over the design with me multiple times and really put a lot of thought and effort into the design and functionality of the kitchen. I have heard horror stories about kitchen remodels, that you are cleaning for months after, or they took 8 months to finish. Mine was done in 3 weeks and it is absolutely stunning! I have found a company I will work with in the future!”
- Facebook
“Great people, great service. Install looked amazing. Would recommend to everyone!”
- Facebook
“I love my new flooring! Blackburn's Interiors offered a quality product, quality and professional service and installation. Thank you to Jarrod and all the crew at Blackburns!”
- Facebook
“Blackburn's handled our home remodel. They did almost our entire house of new flooring, new kitchen countertops, sink, faucet and backsplash. We were very pleased and impressed. Jarrod was so kind, professional and extremely helpful to us during the entire process. We would highly recommend them to anyone for their flooring and kitchen remodel needs.”
- Facebook
“Blackburn's just completed a huge job for us: 3,000 ft of tile and 2,500 ft of carpet. We couldn't be more pleased; the entire team did an outstanding job! The tile, carpet, and trim installers were all very professional and took pride in their work. Thank you Blackburn Team!”
- Facebook
“I have referred Wally several times and he has never disappointed anyone I have sent. They are a great group of people, very professional and courteous.”
- Facebook
“Blackburn's replaced all the flooring in our home last winter. They did a professional job and were easy to work with. We are enjoying our new floors.”
- Facebook
“We went to Blackburn's at the recommendation of friends and I am so glad that we did! Wally walked us through the product choices, patiently answered all our questions, and gave us samples to take home, more than once. With his guidance, we ended up choosing flooring that I had not even considered and it is perfect! Chuck and Brian were our highly skilled and talented installers. They were professional, considerate, and courteous. The flooring was put down throughout the whole house and it is flawless! Blackburn's pricing is competitive, but with the quality of product and service they provide, you won't find anyone that can match their exceptional value!”
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